Hi
thank you for the information. I really appreciate it. I’m not unwilling to do the connections it’s just our I.T dept are always telling us not to do anything without them, they are quite fanatical. So I will telephone my I.T dept on Monday and ask for their permission
Mean time I've been able to borrow a lap top and can now connect using my phones data, that B.T have given me.
So for now I can now get round it and still work thank goodness.
Appreciate everybodies help very much though.
Try the PPPoE workaround with the laptop, it won't hurt anything.
Will do, thanks
It was the router. Thankfully the engineer had a router with him and it booted up perfectly. Phew!
Thanks again all, I really appreciate your help.
Not to get my old Echo dot working! 😂