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Tigerbalm1
Beginner

on ‎10-10-2022 18h54

768 Views
Message 1 of 5

Broadband

My broadband has  been down since yesterday morning, with no sign of it being fixed and no date when it will be fixed - this is  causing major problems in our household- any ideas.

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4 REPLIES 4
gg30340
Distinguished Sage
Distinguished Sage

on ‎10-10-2022 18h58

763 Views
Message 2 of 5

Re: Broadband

BT and Openreach are on strike today so I would not expect any fixes to be forth coming until at least tomorrow.

CWU: BT and Openreach Strike

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imjolly
Distinguished Sage
Distinguished Sage

on ‎10-10-2022 19h22

741 Views
Message 3 of 5

Re: Broadband

Did you report your fault yesterday?  Did you check if there was an overall outage in your area so not just you



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licquorice
Distinguished Sage
Distinguished Sage

on ‎10-10-2022 19h25

737 Views
Message 4 of 5

Re: Broadband

If the fault only occurred yesterday, you have rather unrealistic expectations that it would be fixed by today even if the engineers weren't  on strike.

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Starman
Expert

on ‎11-10-2022 10h51

698 Views
Message 5 of 5

Re: Broadband

BB loss isn't treated with the same priority as Electricity or Water supply but then having nether of those could be life threatening whereas loss of internet is inconvenient.
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