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Message 1 of 8

Can’t get the TP Link TD- W9970 to work with FTTP

Hi,

I am having a trouble to get router: TP Link TD- W9970 work with FTTP circuit installed by BT. 

Is there anything important I need to consider when configuring the router ?

thanks in advance

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Message 2 of 8

Re: Can’t get the TP Link TD- W9970 to work with FTTP

did you use username 

bthomehub@btbroadband.com  and password if needed BT

you need to connect ethernet cable from ONT to the WAN port on router

 



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Message 3 of 8

Re: Can’t get the TP Link TD- W9970 to work with FTTP

@AleksRoze 

It need to be configured in Wireless Router mode with the login details as posted by @imjolly 

Bear in mind that its only a 100Mb device, so is not really suitable for FTTP unless you have a low speed package below 100mbs.

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Message 4 of 8

Re: Can’t get the TP Link TD- W9970 to work with FTTP

I have tried it, but still have no connection.

does the router needs to be on DSL, Modem or Wireless mode ?

Thanks In advance

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Message 5 of 8

Re: Can’t get the TP Link TD- W9970 to work with FTTP

@Keith_Beddoe  posted already wireless router mode



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Message 6 of 8

Re: Can’t get the TP Link TD- W9970 to work with FTTP


@AleksRoze wrote:

I have tried it, but still have no connection.

does the router needs to be on DSL, Modem or Wireless mode ?

Thanks In advance


Did you not read the previous message?

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Message 7 of 8

Re: Can’t get the TP Link TD- W9970 to work with FTTP

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Message 8 of 8

Re: Can’t get the TP Link TD- W9970 to work with FTTP

Hi @AleksRoze and welcome to our community.

Sorry you're having problems connecting your TP Link. Please follow the advice posted by the guys and let us know how you get on.

Cheers

David

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