cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
218 Views
Message 1 of 4

Connected without internet

I have fibre to the cabinet but copper  from pole to house. When I check my connections on my mobile I get the message 'connected without internet'. What does this mean? To reinstate 'connected' I tap the router name. This usually happens after returning home after being out.

0 Ratings
Reply
3 REPLIES 3
207 Views
Message 2 of 4

Re: Connected without internet

It means you are connected to the hub via WiFi but your device hasn't received an IP address.

 

0 Ratings
Reply
194 Views
Message 3 of 4

Re: Connected without internet

Thanks. Is it a problem with the phone rather than hub?

0 Ratings
Reply
164 Views
Message 4 of 4

Re: Connected without internet

is your phone set to auto connect to your home hub SSID when you enter your home?  if not you need to set it in connections wireless



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply