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gooleys
Contributor

on ‎26-08-2023 10h55

1,713 Views
Message 1 of 7

Broadband connected without Internet

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  • I recently changed to full fibre and it didn't drop out before. Does anyone have any advice to do to help
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imjolly
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on ‎26-08-2023 11h06

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Message 2 of 7

Re: Broadband connected without Internet

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are lights on ONT green like this

ont-pon.jpg

what colour is hub light?



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gooleys
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on ‎26-08-2023 11h12

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Message 3 of 7

Re: Broadband connected without Internet

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All 3 lights are green, is the Lan supposed to flash

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imjolly
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on ‎26-08-2023 11h19

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Message 4 of 7

Re: Broadband connected without Internet

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yes  that would suggest hub connected and internet working  what about hub lights



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gooleys
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on ‎26-08-2023 11h26

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Message 5 of 7

Re: Broadband connected without Internet

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Hub lights blue

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imjolly
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on ‎26-08-2023 12h21

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Message 6 of 7

Re: Broadband connected without Internet

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green lights on ONT and blue on hub suggest your internet is working.  are you using an ethernet cable to connect your device as wireless maybe causing you a problem



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gooleys
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on ‎26-08-2023 13h57

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Message 7 of 7

Re: Broadband connected without Internet

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I have noticed its better since I disconnected my phone from broadband and reconnected with password so thanks alot

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