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Contacting BT about upgrading Contract

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So I keep getting an email to update my contract for broadband. I click the link and log in. Then keep getting the message. 

We’re working on it.
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This has been going on a week. I tried to use the chat service, but it also says not able to contact an agent.
I do not use a phone, as I am pay as you go, and the cost of waiting a reply can get too high.
 
I cannot seem to find a way to email. I hope someone knows a way to contact them, or there’s a free phone number.

I might have to switch since I am 7 days from the end of the contract, I am currently paying double what new customers pay for same option.

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Re: Contacting BT about upgrading Contract

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Phone CS 03301234150 and they will help  calls from your landline are free



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