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Message 11 of 12

Re: Cut off after full fibre upgrade fail

Hi @Vix

Thanks for messaging me privately to let me know you were on a call with my colleague earlier.

Feel free to post back and let me know how you got on.  Also, if you need further support; reply to my private message with the details I have asked for and we'll give you a hand.  You do not need to contact any other department.

Thanks,

Robbie

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Message 12 of 12

Re: Cut off after full fibre upgrade fail

@RobbieMac  Thank you, I will reply to your message with the details. I am very happy to have all the help I can get at this stage. 

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