Hi @Vix
Thanks for messaging me privately to let me know you were on a call with my colleague earlier.
Feel free to post back and let me know how you got on. Also, if you need further support; reply to my private message with the details I have asked for and we'll give you a hand. You do not need to contact any other department.
Thanks,
Robbie
@RobbieMac Thank you, I will reply to your message with the details. I am very happy to have all the help I can get at this stage.