DNS issues with Smart Hub 2

[Steve_M]

Hi All, 

Sorry for slow reply, been in hospital. I think I'm getting closer on this one, in the space of DNS rebind attack protection. 

If you've not already, could you reach out to me with your Hub Serial Number and I can monitor for these events to see if it's the same. 

Thanks

Steve

[yatesma]

Hi Steve - I am experiencing the same issu with my SH2 on Full Fibre line - can you monitor my huib as well?

[SouthWest1]

As said before I found I had an ethernet cable plugged in and the wifi on. Turning the wifi off stopped the problem happening again.

[yatesma]

I have no Wifi switched on on the HH2 currently, and it's just done the DNS blockage problem again (45 mins ago). I'll try turning Wifi on and off.

[yatesma]

Wifi on then off ... same issue. Only thing left is a power cycle I guess.

[Steve_M]

Will take a look 🙂

[yatesma]

Just requested Web Protect be turned off on my account and the hub is back working!

[ravenstar68]

@Steve_M 

Whilst I know this thread has not been updated since the December 1st.  I would like to add my mums hub into the mix here.

It works well then all of a sudden it fails to resolve DNS names.  The Web pages report ERR_DNS_BAD_CONFIG

Manually changing the DNS on the PC to 1.1.1.1 or 8.8.8.8 resolves the issue and the PC is able to connect again.

Rebooting the hub resolves the issue, but for obvious reasons is not ideal as mum has been migrated to Digital Voice.  Is there any firmware upgrade planned to address this issue?