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Message 1 of 5

Daily Connection Blip

We get a very small but annoying blip in connection every(?) afternoon at a similar time. It's only maybe 30secs or so, hence not a massive problem, but pretty frustrating!

I haven't logged them every day, as I sometimes forget and it's most obvious when on a video call. However the pattern is pretty similar:

- June 10 15:35
- June 13 15:38
- June 18 15:53
- June 19 15:53
- Jul 1 16:16
- Jul 8 16:16

Any suggestions on what might be causing this? I had attempted to open a chat with the support team but didn't fancy the 25 minute wait.

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Message 2 of 5

Re: Daily Connection Blip

Is there an electrical device in your house that switches on or off at that time?

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Message 3 of 5

Re: Daily Connection Blip

No, nothing that comes to mind. I can't think of anything we have on a timer except the boiler, but that would then be the exact same time each day.

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Message 4 of 5

Re: Daily Connection Blip

There was another similar report a while back and it seems that a full factory reset solved the problem.

 

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Message 5 of 5

Re: Daily Connection Blip

Thanks, i'll give it a try

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