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1,421 Views
Message 11 of 24

Re: EE full fibre

I had a text message and an email today from BT saying EE full fibre is available, giving my postcode.

The Openreach checker says it's not coming until sometime next year!

Richard

1,418 Views
Message 12 of 24

Re: EE full fibre


@Peter_Wwrote:

Cheers @licquorice

Just to be sure as well, have you had a chance to recently check the Openreach Fibre checker

There are more and more places having this rolled out, and there's a chance this could have been sent in anticipation of future availability.

Peter


Edited:  Fibre checker says there are no plans to supply fibre. We’ll be building in this area in the next year

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1,411 Views
Message 13 of 24

Re: EE full fibre


@WSHwrote:

When you say “village” just how small and remote are you?

Small rural village (800 pop) over 3 miles to next areas of population.

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1,375 Views
Message 14 of 24

Re: EE full fibre

I have had the same email today and I did see a couple of workmen pushing the drawropes from each manhole (I know wrong word) and marking them with blue arrows. Nothing else has been done as there has been nothing fitted to the poles. I'm on the edge of Croydon. It looks as if BT/EE are jumping the gun when the conversion has only just begun.

1,263 Views
Message 15 of 24

Re: EE full fibre email

I had a similar email from BT/EE. I checked the OR availability checker which says "Available to order soon"
1,202 Views
Message 16 of 24

Re: EE full fibre email

Interestingly, a friend a few doors away hasn't had the email. They moved to EE from BT at last renewal so it would appear the email is simply yet another ruse to get BT customers to move to EE with unavailable promises.

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1,188 Views
Message 17 of 24

Re: EE full fibre email

I think you are correct, having reread the email fully it does say:

And you get a free upgrade
You have our Full Fibre Guarantee, which means you can get a free upgrade now that it's available in your area.
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1,158 Views
Message 18 of 24

Re: EE full fibre

a nistake on bts part

dont click in the email that wants you to order just wait untill its avilable and order straigt from website
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1,138 Views
Message 19 of 24

Re: EE full fibre

Same here - BT just getting hopes up and wasting my time. They should sort their act out. 

They also waste my time with 'exclusive personalised offers', which are just the package I'm on currently, but more expensive.

 

1,128 Views
Message 20 of 24

Re: EE full fibre

I too got the same email which surprised me as there hadn't been any Openreach activity. On checking the availability checkers my property can't get it but that is because I live in a ground floor flat. Any property in the road which is part of a MDU cannot get FTTP but all single units can now. The Openreach checker does state for the MDUs that "We'll be building in this area in the next year"