Openreach Engineers are covered by Accidental Damage through Openreach. Although that doesn’t mean they’ll drill holes here there and everywhere without facing repercussions if they’re caught drilling holes without using a Mains Detector and or Drilling out even though the Detector showed something may be there.
As for Contractors that’s a different story. I can’t speak for Morrisons but I know Quinn’s and Kelly’s guys, although they work for Quinn’s/Kelly’s they’re in fact Self Employed so are responsible for having their own Damage Liability Insurance.
I can understand you assuring them there’s nothing there but are you going to assure them you won’t peruse a damage claim if they did drill through a water pipe, electric cable, etc?
If I were in his shoes I’d need an assurance in writing that the customer would bear full responsibility.
I said that I’d drill the holes myself, and asked if he had a template, thinking he was referring to the outside box. He left me one but it was for the ONT, which will go where a previous engineer drilled. If I can get hold of a template for the outside box, I’ll drill those holes too.
There is no Drill Template for the CSP.
Is it an External CSP?
If so it’s only 2 holes you need to drill and if you’re drilling into the brick that shouldn’t be an issue.
The only time drilling externally becomes an issue is on Rendered walls or walls with that Insulated stuff on the outside.
It’s bloomin’ pebbledash. I think the installer made that excuse about cables because he didn’t fancy pebbledash and needing a ladder to attach the box. What’s more the bricks beneath are made of steel. I intend to drill the holes for the ONT. Might remove the now-redundant Openreach box if I can get the cover off.
Is it Pebble Dash straight onto Brick or Pebble Dash on External Wall Insulation?
Pebbledash straight onto brick.
I’ve now removed the defunct broadband box and confidently drilled the holes ready to receive the ONT. I didn’t get electrocuted nor are there any water or gas leaks.
You wanted him to drill where the ONT was?
Im not surprised his Mains Tester Alarmed. Would’ve been picking up the 230v and probably a Wall Stud Alarm with it being right next to the Door Frame.
It’s an Openreach Master Socket 5C. No mains anywhere under the surface. Maybe he picked up the spur round the corner.