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Message 1 of 18

Fibre almost ready? I hope so!

I moved into my new home a few years ago and realised there was no fibre available for my property. Virgin would not do the work so I’m currently using Sky which works ok but waiting for BT to roll out fibre. 

I saw work being done at the start of the estate last week and yesterday they did my street. I quickly went over and asked if he was from BT, which he said yes. 

I explained my situation (being the corner house at the end and unable to get fibre) and he said all houses will have the cabling underneath and all he needs to do is link the cables for all houses. He must have been there less than an hour and was gone before you know it! 

Does anyone know how long it usually takes from this stage to fibre being available?

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Message 2 of 18

Re: Fibre almost ready? I hope so!

there is no set time it could be a couple week or months.  Person was not from BT it was openreach who would install fibre and they supply SKY, BT and many other providers.  SKY will  have access to fibre connection at same time as BT

you can enter address and keep checking until you see fibre available

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome



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Message 3 of 18

Re: Fibre almost ready? I hope so!

Sky are far slower to update their database.

When OR switched on fibre round here, BT had it on their database a week later.  Sky was 6 weeks later.  Sky's user forum suggests this is typical.

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Message 4 of 18

Re: Fibre almost ready? I hope so!

It’s usually because BT Consumer/EE use BT Wholesale, who will pay for a Hydra Link to the new Optical Head End Immediately.

Other ISP’s who use their own LLU Backhaul like Sky, Vodafone, TALKTALK, etc will sometimes delay it because they want to see what the take up is before committing to the Installation Costs of connecting to the new Optical Head Ends.

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Message 5 of 18

Re: Fibre almost ready? I hope so!

Yes you’re right and my mistake, he was a subcontractor from Openreach I believe. From what he told me, the cabling/wiring was already in place when the houses were built and just needed to configure this to each house which didn’t take him long.

Here is what it shows me:

IMG_9180.jpeg

It says FTTP on Demand as available - can someone clarify what this means and what I need to be looking for? Thanks 

 

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Message 6 of 18

Re: Fibre almost ready? I hope so!

FTTP on Demand is an expensive business product and not available to you

can you post the notes that were underneath checker results



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Message 7 of 18

Re: Fibre almost ready? I hope so!

FTTP is not available.

The exchange is not in a current fibre priority programme

As a WLR withdrawal exchange, product restrictions apply

SOADSL is not restricted at the exchange

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

For all SOADSL services,the stable line rate will be determined during the first 10 days of service usage.

Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service

ADSL, ADSL2+ and SOADSL availability: If shown at FTTP or SOGEA premises,ADSL, ADSL2+ and SOADSL are not available to order due to WLR Withdrawal stop sell rules. CPs should order FTTP or SOGEA. Copper products are only available by exception.
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Message 8 of 18

Re: Fibre almost ready? I hope so!

If your property was built early to mid 1990’s or later then it’s probably a ducted feed , so the copper cables are in a duct , that makes upgrading to FTTP relatively easy , no excavation is needed unless ducts are blocked …..that’s probably what the engineer you spoke to was in effect saying ….you currently cannot order FTTP, even when the work is done , it needs to be commissioned , you are not at that point yet .

As far as timescales,  all you can do is keep checking , it may be days , it may be weeks , it may be longer , when the checker shows WBC FTTP as available then you can order  , as far as FTTPod (on demand) is concerned, as stated , that’s something different where you pay to get the network installed and can be expensive, plus  if  ‘native’ FTTP is in the process of being fitted then any order for ‘on demand’ would be rejected. 

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Message 9 of 18

Re: Fibre almost ready? I hope so!

It is a fairly new estate so what you’re saying is most likely right!

Guess I’ll just playing the waiting game and go on the checker every few weeks to see if things change. Thanks
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Message 10 of 18

Re: Fibre almost ready? I hope so!

@WSH not always the case. BT quoted availability for us as 6 months, Sky had it installed within 2 weeks on the newly installed Openreach network.

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