Fibre been off since last Monday can’t get any support. Can this be escalated as my br app doesn’t work properly even ther
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This is a customer help customer forum and your post does not go to BT have you phoned CE 03301234150 and reported the fault
If on fibre FTTP what lights and colour are on ONT
Hi @danpay
You can text HELP to 61998
• We’ll run tests on your connection to find out what’s going on.
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• If you don’t need an engineer, our brilliant team will call you within 30 minutes to help solve your issue.
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Ali