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Message 1 of 5

Fibre

What is the situation for care and retirement homes with the fibre upgrade? Many don't want the extra cost and concerned that alarms or intercom for contacting older people won't work 

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Message 2 of 5

Re: Fibre

@Jons1 

These resources will help about the closure of the analogue phone service (WLR/PSTN) and the move to internet based digital phone line services:

The security alarm and the tech enabled care sectors has been working with industry and have been aware of this nationwide change since 2017.

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Message 3 of 5

Re: Fibre

Openreach are still installing Fibre into Care Homes. 

Also all New Build Care Homes will be Fibre Only.

This has all been a long time coming and the Companies that offer Care Alarms, etc have had years to come up with Technology that will work with Fibre. 

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Message 4 of 5

Re: Fibre

There is no extra cost , prices are the same regardless of being on copper or fibre , it’s just fibre offers faster speeds for those that want faster speeds , ‘slow’ broadband or no broadband at all is available on fibre , plus although there is a fibre rollout , the only ‘switch off’ date is for PSTN telephones , many after that date will still be on copper not fibre anyway .

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Message 5 of 5

Re: Fibre

Whether or not personal alarms and the like will work is nothing to do with the installation of fibre (either to the premises or to the cabinet).
It's an issue when an existing analogue phone line is converted to digital voice - where voice phone conversations are carried digitally over the broadband connection instead of in analogue form over the copper line.
The broadband connection can still be carried over a copper line and phone conversations will be carried efficiently no matter how slow the broadband connection is. So digital voice could well be installed over a copper line that goes all the way back to the exchange, with ADSL as the broadband system.

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