Hi @Pale91,
Thank you for posting. I'm sorry if you've been having problems with your connection. If you send me your details, I'll be able to run a few checks on your line and be able to help you get this sorted.
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages
Thanks,
Paddy