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Message 11 of 15

Re: Full Fibre 900- download speed issue

if the FTTP TEAM number is busy then you get redirected to CS.  you just need to keep trying FTTP



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Message 12 of 15

Re: Full Fibre 900- download speed issue

Got through to them- They have booked an engineer for next Tuesday. Hopefully they can get it sorted and it's an easy fix.
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Message 13 of 15

Re: Full Fibre 900- download speed issue

Just to add to this. 

 

I've tried a third party router and get exactly the same issue so must be either an ONT issue or a line issue

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Message 14 of 15

Re: Full Fibre 900- download speed issue

All up to decent speeds now. 

 

Ran a speedtest last night on fast.com and got 1.2GBPS!

 

 

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Message 15 of 15

Re: Full Fibre 900- download speed issue

So what's happened in the last 4 days?

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