Full Fibre 900 upload stuck on 20mb

[verkosh]

I had full fibre 900 installed on friday afternoon,  Whilst the download speed is fine the upload speed is stuck around 20mb

Looking at other posts on the forum it seems the upload profile on the router might be stuck, any way to get it sorted?

[pippincp]

It should sort itself out within 72hrs. If not post back.

[NeilO]

Hi @verkosh I'm sorry about that, I would have expected it to have been updated by now if your installation was on Friday. Is it still stuck at 20Mb?

Thanks

Neil

[verkosh]

 Hi @NeilO 

Yes its still stuck at 20Mb

These are the results from a speed test I just did to check

https://www.speedtest.net/result/15531059790

[NeilO]

@verkosh I'll send you a private message so you can get in touch with your details and we'll be happy to help.

Thanks

Neil