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GlennEvs
Beginner

‎11-01-2026 15h18 - edited ‎11-01-2026 15h19

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Message 1 of 3

Full Fibre Upgrade Delays

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Had an Openreach ngineer visit to upgrade on 06/01/2-26. Need Openreach Civils to come and sort out the new cable as my duct is compromised. Just had a new appointment on 1st April 2026 !!!  Is two months a common wait for this kind of work from Openreach

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licquorice
Distinguished Sage
Distinguished Sage

on ‎11-01-2026 15h40

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Message 2 of 3

Re: Full Fibre Upgrade Delays

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Every case will be unique. Depends on Openreach workload, staffing and priorities locally.

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36ULW
Recognised Expert

on ‎11-01-2026 15h51

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Message 3 of 3

Re: Full Fibre Upgrade Delays

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When Civils are needed Openreach amend the Installation Date for X Amount of Weeks in Advance.

This is because a lot of CP’s Auto Close Orders after 30 Days, which if they do Auto Closes any open Civils Jobs.

Once the Civils is done Openreach will bring the Appointment forward to complete the Installation.

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