That doesn't make sense, if your PON led is flashing green rather than solid red, you have physical connectivity but no activated service.
After a call to BT it turns out I don't have to fill out a notice of interest form, but Openreach are going to have to complete more work at my block of flats to get full fibre working.
So the saga continues.... 😬🥸🤠🤖💀👻
Contrary to one of my previous posts, I will be getting no compensation this time as Openreach didn't commit to the order or something like that according to a phone call to a BT guide, though another BT guide earlier had told me I would.
Hi @markt99
Thanks for coming back to the community with an update.
If you would like to discuss your options, I would suggest getting back in touch with our broadband tech guides to get this looked into.
Thanks 🙂
Leanne.