Having BT installed at my home.

[Paul88]

Nobody has there hub in the kitchen..it’s 2022 everyone has it in their living room where they live…I don’t live in my kitchen I want the hub in my living room ideally but can’t. Stop with the stupid answers or questions please..you’re annoying and just trying to act smart on a BT forum. 

[DavidM]

Lets keep things friendly guys.

@Paul88 I think as a last resort @countrypaul advice would work. You could in theory run an ethernet cable whatever route suits you best leaving the ONT where the engineer installs it.

Cheers

David

[Starman]

Could the OP not request an extended appointment perhaps to allow more time I believe ISPReview had an article stating this was a paid for option.

Personally, my install was similar in that they wanted to install the ONT into my kitchen which faces the front of the house nearest to the pole and shortest cable run. It was a contractor install as they obvious want the easiest/quickest install given no doubt there 4 or 5 appointments a day given they are typically paid on job complete basis not necessarily quality beyond bare minimum I do understand.

I had to drill 3 holes (external wall, inner door frame and into cupboard where switch is), and the mounting point for the ONT to gain the install I wanted while the Morrisons Telecom guy was stringing the line from the pole. This is paractually following the original copper route although my copper route is behind the skirting for the majority of its run.

[Paul88]

That’s exactly what it was..a contractor install and I had the feeling he couldn’t be bothered..all 3 times I’ve had contractors instead of an actual BT open reach  engineer. Thanks for that comment because that’s exactly what I’m going through right now…looks like I’m stuck with virgin media for now.