cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
nekromantik
Contributor
167 Views
Message 1 of 2

Home Move and Engineer Visit

Hi

So I started my home move process yesterday and I am moving into a flat which already has FTTP from OpenReach and the flat has ONT installed. Both LOS on PON lights are static and on. However OR told BT I still need engineer for a Ethernet fault. Anyone had this? 

Previous occupiers had working BT Fiber before they left last month.

 

0 Ratings
Reply
1 REPLY 1
Starwire
Recognised Expert
115 Views
Message 2 of 2

Re: Home Move and Engineer Visit

If the LOS, Loss of Signal Light is on then you definitely need an Engineers visit as that means there’s a fault somewhere.

0 Ratings
Reply