on 17-03-2022 6h07
I've checked my bill and info available in my account, but I remember when signing up saying I didn't want or need a landline number.
My broadband has gone off, and all the solutions online are asking for my landline number, which I don't have.
on 17-03-2022 8h03
https://www.bt.com/help/report-and-track-your-bt-problem
This is an automated line checker & doesn't require a landline number, You can also raise the issue by testing in the MyBT app.