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Clav64
Beginner
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Message 1 of 2

How am I supposed to use the Broadband status checker if I haven't got a landlines number

I've checked my bill and info available in my account, but I remember when signing up saying I didn't want or need a landline number.

My broadband has gone off, and all the solutions online are asking for my landline number, which I don't have. 

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rbz5416
Recognised Expert
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Message 2 of 2

Re: How am I supposed to use the Broadband status checker if I haven't got a landlines number

https://www.bt.com/help/report-and-track-your-bt-problem

This is an automated line checker & doesn't require a landline number, You can also raise the issue by testing in the MyBT app.

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