tman
Beginner
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
How to get a fault fixed? I can't get through to anybody, every time.
Hello,
So the telegraph pole has been down for 9 days now, I got through to BT once, they keep sending messages that it will be fixed, but miss the day every time. Now I have messages to say that it is fixed... but the telegraph pole lays untouched on the floor...
0
Ratings
2 REPLIES 2
![Distinguished Sage Distinguished Sage](https://community.bt.com/html/@6862771FDC3E2B5313FC7180A6E193E1/rank_icons/CL.gif)
Distinguished Sage
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: How to get a fault fixed? I can't get through to anybody, every time.
you can try contacting openreach and report the pole down
https://www.openreach.co.uk/orpg/home/submitFeedbackLoggedInUser.do
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0
Ratings
![Distinguished Sage Distinguished Sage](https://community.bt.com/html/@6862771FDC3E2B5313FC7180A6E193E1/rank_icons/CL.gif)
Distinguished Sage
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: How to get a fault fixed? I can't get through to anybody, every time.
If BT are your Broadband provider, you are correct to report any faults to them however it is Openreach who are responsible for the poles.
You can report the damage to Openreach directly.
Report damage, vandalism or a health & safety issue | Openreach
0
Ratings