Inability to work with some sites

[northshields]

I am not sure that there is an answer to this question, but we shall see.

I am finding that with a handful of sites my computer is failing to work properly. Usually this is when completing an online form and then clicking "Submit" but nothing happens.

Just to take one example, I bought a product from Richer Sounds and was invited to leave a review. I filled all details in on the online form but after clicking "Submit" nothing happened. I tried it with three different browsers with the same result. I don't think that it can be a problem at Richer Sounds end as other people have posted reviews, so I was just wondering whether it could be some setting in my Smarthub 2. I haven't activated any of the additional BT security measures.

Any advice would be gratefully received.

[licquorice]

I don't know what the problem is but I know that it certainly isn't a Hub setting.

Does it happen on more than one device?

[Kimberlin]

@northshields  You haven't stated which browser that you normally use. If for example you use Brave browser, you might have the shield settings on that can sometimes break sites. I'd think it was more of a browser issue to be honest. Make sure they're all up to date and look at the security settings within as sometimes they need tweaking.

[northshields]

Thank you both for replying.

I had tried using Firefox, Google Chrome and Microsoft Edge, always with the same result.

However, I think that I might have stumbled across the answer. Since switching off Microsoft Defender and instead using the free version of Bitdefender all seems to be working correctly.