Install Tomorrow - Master Socket Question

[AlexHaden2013]

Have my fibre 250 install tomorrow AM between 7 and 9, had the reminder email, and it suggested the engineer would upgrade the master socket and put it in the best place for me.

Is that right?  I want the socket moved anyway, as it’s coming in on a bedroom on the 1st floor, and my preference would be for it to come in on the ground floor, same wall/side of the house. (House used to have two lines, now it’s just one)

Would that be covered, or do I still need to progress with a master socket move after the install of my fibre 250

I have the latest master socket, so guessing it’s going to be the latter?

Ta!

[stevebrass]

With FTTP the existing socket is not involved. The engineer will site the ONT (the Optical Network Termination) where you wish, within reason. 
You will need a mains power supply to power the ONT and the Smart Hub ie two sockets. 
The engineer may need to route cable down the outside of the property  

[AlexHaden2013]

Ta! Sorry, forgot to say that it’s FTTC, (g fast) moving from sky 😉

[pippincp · Accepted solution]

Then you can ask the engineer if he will move it, most are pretty amenable. Have tea/coffee and biscuits on hand.

[AlexHaden2013]

🙂 I’ll make sure the kettles on!

looking forward to some more speed 🙂