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Mirrorman1234
Aspiring Contributor
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Message 1 of 5

Internet and phone down

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Hi since the storm on Friday at 3pm we have lost phone and Internet has anybody know when it's likely to be back up and running

Padstow cornwall PL288QA

Thanks steve

 

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4 REPLIES 4
RobbieBaron
Aspiring Expert
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Message 2 of 5

Re: Internet and phone down

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Check BT Service Status for faults being attended to in your locality. Use a neighbouring phone noumber if you don't have your own.

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PaddyB
Moderator
Moderator
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Message 3 of 5

Re: Internet and phone down

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Hi @Mirrorman1234,

Thank you for posting. I'm sorry if you are without telephone service and Broadband. If you send me your details, I'll be able to take a look at what is happening with the fault.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

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PaddyB
Moderator
Moderator
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Message 4 of 5

Re: Internet and phone down

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Hi @Mirrorman1234,

Thank you for taking my call today. I was happy to hear that the service is back up and running.

Please keep an eye on things over the next few days, if you have any issues please feel free to drop me a reply.

Thanks,

Paddy

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Mirrorman1234
Aspiring Contributor
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Message 5 of 5

Re: Internet and phone down

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Hi paddy
That didn't last long our Internet has gone down again can you please look into again thanks steve..
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