Just had fibre installed works all good, ver tidy wiring in house , just question about drilled hole

[leeea12345]

So all installed today all working good, placed ont where i wanted, was a really nice guy . Just a question about the hole drilled for the cable , It was not filled out side or inside , Its only about 10 mm hole I think, Not a big deal, but want to fill it . Would you think some poly filla around the cable be ok  to fill or do you recommend something else ?

Thank you

regards

[Les-Gibson]

Expanding foam

[Carlusha]

@leeea12345  As mentioned by @Les-Gibson , expanding foam is great but make sure you use one that is suitable for outdoor hole filling.

[gg30340]

If it is only a 10mm hole you would be better using an outdoor silicone sealant. It can be smoothed around the hole and unlike expanding foam will not need to be trimmed. You can get it as a clear sealant or in various colours that may help it to blend in.

[Starwire]

The Installer should’ve used an Internal Lead In Kit.

Also he should’ve used Clear Silicone to fill the hole on the outside.

Both really basic things so sounds like it’s a bodge job.

[leeea12345]

I have decided i will be contacting bt regarding this . I have a looked at the hole drilled , and there is some brick damage , which i am not sure if that should have been taken care of . He did drill from inside out, so of course he could not see exactly where the drill would come out , and maybe i am a little fussy . I just do not see why i should have to mess about doing the hole filling . 

He did do a good job in running cable nice and tidy inside  to where i wanted it, its just the hole not being filled and the brick damage. Am i being too fussy i am not sure . Here is the picture of outside 

Thank you 

[rbz5416]

Why have you started a second thread on the issue?

[Keith_Beddoe]

@rbz5416 I have just merged the threads to keep things together.

[gg30340]

I am not qualified to comment on the actual run off the cables but as regards the brick being damaged, unfortunately when you drill a brick the exit hole will inevitable splinter slightly because of the way a brick is made. 

Where possible when drilling bricks you should start on the visible side of the brick so that the hole is neat and the splintering will be on the unseen side. 

This is not always possible when drilling into a house because it is frequently difficult to measure/gauge where the drill will enter the house so the safest and easiest way to drill is to start at the point inside the house where you want the cable to enter the property.

As regards you being too fussy, only you can decide but it should have been sealed with silicone and looking at the rest of the pointing and the general state of the bricks that can been seen in the photo I would say yes possibly you are being too fussy.

[iniltous]

Are you being too fussy, probably yes , the installer should have sealed the external cable hole with silicone to prevent possible water ingress , and arguably you could ask BT to get OR to return and do this five minute job , ( but do you want to wait in for a few hours for them to arrive or just do it yourself ? ) but the rest ( brick slightly damaged) you cannot expect to drill into bricks without potentially a small area of ‘damage’ , what do you expect them to do , rebuild the wall around the cable ?….as said you could ask for the hole to be sealed with silicone, and be thought of as pedantic, expecting anything to be done about the brick goes beyond that and into the realms of fantasy