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Ironside
Contributor
281 Views
Message 1 of 11

Just upgraded to BT 300

The engineer came out today an upgraded me to BT 300. When I did a speed check just after he went it was around 85 MB. I've just checked again and it's gone up slightly to around 93. Is this normal? Can I expect it to start rising as things settle down? I know I probably won't get the full 300 but I would be disappointed if I can't get close to 150

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10 REPLIES 10
stevebrass
Expert
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Message 2 of 11

Re: Just upgraded to BT 300

No need for things to settle down.

How are you testing?

 

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Ironside
Contributor
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Message 3 of 11

Re: Just upgraded to BT 300

Broadband speed test online

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NeilO
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Moderator
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Message 4 of 11

Re: Just upgraded to BT 300

@Ironside are you using an ethernet connected computer to do the test? It's unlikely you'll see the full speed via wifi.

Thanks

Neil

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Ironside
Contributor
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Message 5 of 11

Re: Just upgraded to BT 300

I've just discovered I don't have a landline because of the upgrade. I should have received some new phones but they have not arrived. So BT is sending some out which will hopefully be here tomorrow. So at the moment, I'm completely stuffed without a phone line. I'm disabled and rely on a phone line for safety.

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licquorice
Distinguished Sage
Distinguished Sage
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Message 6 of 11

Re: Just upgraded to BT 300

In the meantime you can just plug your existing phone into the green socket at the rear of the Hub to access Digital Voice

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Ironside
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Message 7 of 11

Re: Just upgraded to BT 300

Would that be my main phone line? My BT hub is located at the other end of the house and we have telephones in two other rooms.
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licquorice
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Distinguished Sage
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Message 8 of 11

Re: Just upgraded to BT 300

Yes, if you have been transferred to Digital Voice, your hub becomes a DECT (cordless) base station. You can also plug in a corded phone or existing cordless base station into the phone socket on the hub.

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Ironside
Contributor
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Message 9 of 11

Re: Just upgraded to BT 300

Problem is, I need other firms to work, not just the phone that  is plugged into the back of the hub

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licquorice
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Distinguished Sage
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Message 10 of 11

Re: Just upgraded to BT 300

I assume you don't have cordless phones then?

There is an alternative, you can connect the phone socket on the back of the hub to an adjacent phone socket (if there is one close by) but you will need to disconnect the old incoming copper wires from the master socket to ensure you are disconnected from the old BT network. You can then plug a phone in anywhere on your existing wiring.

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