What devices have you been using on WiFi (make and model)?
Samsung tv
Hisense tv
Iphone
One plus phone
Kindle fire
Echo dot
You don't seem to have any devices that require a fast download let alone fast upload.
My advice would be, stop worrying about wifi speeds as you don't require them.
You are unlikely to get anything like the full speed over wireless, on a single device, also devices are optimised for download speed not upload speed.
It was never intended that people get full speed on all devices, especially on a wireless connection. The intention is to allow that bandwidth to be shared among family members and multiple devices, without each user noticing any slowdown.
Here is a quote from old post by @SeanD on 18/06/2021
"I think for the first time ever we are in a situation whereby the speed you can now get through Full Fibre outperforms the capabilities of many devices.
The Smart hub 2 does not come with Wi-Fi 6 but this is something we are looking to include in our next generation of Hub. I don't have any info as to when we will launch a new router by Wi-Fi 6 will bring some improvement.
As an example of what I mean in terms of devices not being able to support the full breadth of speed available on Full Fibre , take a look at the table below. This is just for a couple of Apple Smart Phones and Tablets along with popular Samsung models,
Apple (Smartphones) | Dualband (2.4 & 5Ghz) | Theoretical Max speed on 2.4Ghz connection | Theoretical Max speed on 5Ghz connection |
IPHONE SE | Yes | 60mbps | 300mbps |
IPHONE SE 2020 | Yes | 135mbps |
600mbps |
Samsung (Smartphones) | Dualband (2.4 & 5Ghz) | Theoretical Max speed on 2.4Ghz connection | Theoretical Max speed on 5Ghz connection |
galaxy-s10e | Yes | 135mbps | 600mbps |
galaxy-s10-5g | Yes | 135mbps | 600mbps |
Apple (Tablets) | Dualband (2.4 & 5Ghz) | Theoretical Max speed on 2.4Ghz connection | Theoretical Max speed on 5Ghz connection |
IPAD pro 3rd gen (Nov 2018) | Yes | 135mbps | 600mbps |
IPAD pro 4th gen (March 2020) | Yes | 135mbps | 600mbps |
Samsung (Tablet) | Dualband (2.4 & 5Ghz) | Theoretical Max speed on 2.4Ghz connection | Theoretical Max speed on 5Ghz connection |
galaxy-tab-s5e | Yes | 100mbps | 300mbps |
galaxy-tab-s6 | Yes | 60mbps | 600mbps |
I totally get what you are saying and I certainly don't expect everything to be as fast as advertised
However If my phone is the only device on in the house and I have to turn on 4g to send a video or email, then something is clearly wrong!
Hopefully something can do done with engineer visit today. Thanks
So engineer confirmed less than 1 upload speed coming into house. He is passing it to external team to look at
Any ideas what could be the cause externally?
Cheers
Was it an Openreach engineer? Did he check your light levels?
It was a home tech expert 🤷🏼♀️
He remotely reset ONT and router. Also tried a replacement router
I don't know if he checked anything else
Just said it's def not an internal issue and he would pass it on to openreach
So a total waste of time then as expected. Qube engineers can't touch the Openreach network. I also doubt there is a network problem.
Mate I came on here for help. I don't know anything about fibre and I hoped I would have some constructive ideas. ur comment isn't helpful.
What can I do to solve this situation other than hope the outreach team can fix it?