Maximum available speed halved in a week.

[eddwood1]

I told you 29mb

[licquorice]

Right, then you have a fault that needs to be reported. You are just confusing everything by reference to the checker and renewing contract which is totally irrelevant.

[eddwood1]

Well I have made 10 phone calls and am told the same thing, if whatever Openreach report as my max speed that is all they can offer me.

[imjolly]

The estimates you are getting of 27mb is based on your current connection stats and as @licquorice posted you have a line fault

Do you have a home phone not on digital voice?  If so check for dial tone as the reduction in speed can be caused by a wire disconnected in your phone socket

[licquorice]

Forget trying to renew your contract, have you reported the fault?

[eddwood1]

I don't hear any noise on the line, an Openreach engineer came out yesterday said he found a fault at the exchange and fixed it.

He then done a line check and said I should be able to get 85mb.

But like I say I cant get a contract for any speeds over 30mb with any ISP unless I change my flat number to nextdoor.

[eddwood1]

Yes, BT don't even seem to recognise it as a fault, I am being told they can only go by the speeds reported by Openreach and they cant do anything.

[imjolly]

If you don't have digital voice and you cannot hear the dial tone on your phone then you need to report a phone fault not a broadband fault. Get phone working and broadband speed will return to'normal'

[eddwood1]

There is nothing wrong with the dial tone, not even any noise or static. 

[licquorice]

Can you post a screenshot of the hub stats?