Neighbour 5 metres away has Full Fibre, we don't.

[pippincp]

BT are not installing any cables in your road. Openreach will be doing so. BTRetail  or any other ISP will not be able to offer FTTP until Openreach inform them it is available.

[justtesting]

Yes correct

Do you know how long that normally takes?

Strange how some of the houses on the road have full fibre speeds and other not

[pippincp]

How long is a piece of string? I would expect Openreach to make it available to all ISP's as soon as possible to enable a return on their investment,after all they have to show a return to their shareholders.

As to when it will be available to you, just keep checking this site.https://www.broadbandchecker.btwholesale.com/#/ADSL 

NB if you don't have a phone line use the address option.

[justtesting]

thanks