Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
IAmJazzK
Beginner

on ‎11-07-2022 16h23

638 Views
Message 1 of 5

New FTTP install - speed well below guarantee

Hi,

Just had Full Fibre (900Mbps) installed but getting only 250 Mbps on speedtest (device ethernet attached to Hub). Is this normal for a new install and does the speed eventually ramp up? Thanks for any input. 

0 Ratings
Reply
4 REPLIES 4
stevebrass
Recognised Expert

on ‎11-07-2022 18h32

597 Views
Message 2 of 5

Re: New FTTP install - speed well below guarantee

Speed should be 900 immediately.

Is the attached machine (network card) up to date/spec?

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings icon. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted solution’
0 Ratings
Reply
WelshDave
Aspiring Expert

on ‎12-07-2022 7h44

557 Views
Message 3 of 5

Re: New FTTP install - speed well below guarantee

Are you measuring the speed on a wireless or wired device?  A wireless device will never attain the full speed of the line.

Also I think it takes 48 hours or so for the line to balance..

0 Ratings
Reply
pippincp
Distinguished Sage

‎12-07-2022 10h09 - edited ‎12-07-2022 10h10

539 Views
Message 4 of 5

Re: New FTTP install - speed well below guarantee

The OP does state ethernet connected device.

FTTP speed should be immediate, no need for the line to balance.

0 Ratings
Reply
IAmJazzK
Beginner

on ‎12-07-2022 10h34

525 Views
Message 5 of 5

Re: New FTTP install - speed well below guarantee

Thanks for the response all.

I am measuring from a iMac (10gbps network), directly attached into hub2 (ethernet). It is a fresh install so will give it another 24 hours to settle and will report back.  

Thanks, 

0 Ratings
Reply