New Flat above an office that has BT Full Fibre

[SimonHipsey]

Hiya, 

We are looking at moving into a new property. This appears to be a flat above an office and can confirm that the office has full FTTP 900mb service via the availability checker but the address for the flat does not show. 

The Office is '7' and the flat '7A' - I am assuming this is due to the flat being new and just not caught up on the system. Is there any chance that I would still be able to get service at some point?

Happy to share great details if needed. Many Thanks

[SimonHipsey]

Is what I get on the office address. Flat above doesnt come up. 

[imjolly]

does the flat address show correctly on the royal mail database?

[SimonHipsey]

Thanks, just checking it does show up on royal mail.

[tonysmini018 · Accepted solution]

https://www.openreach.com/forms/fibre-broadband-availability---customer-form

fill this in with any other details 

[SimonHipsey]

ahh perfect thanks. I have completed now completed this. 

[SimonHipsey]

@tonysmini018  you legend, think that has done it! Im chuffed, thank you!