Have set up a new broadband deal, logged into my account, says we have an order in progress click link, we then get a red banner saying some internal error has occured not able to view any orders on account as they are no active order. Havnt got no order number or anything just contract summary with no name or reference. Been with bt for a very long time. Foned nearly everyday. They keep clearing it and starting again. But nothing is working . Help what can i do