New smart hub

[bayardmm]

As suggested I’ve received a patch cable, although I have several from all of my previous hubs. I went into the manager on my hub to select the FFTP, in preparation, but when I got to the save page I was worried when I saw “you will lose broadband if port 4 is empty” or words to that effect. I backed out at that point. Is it safe to proceed and keep my broadband?

[imjolly]

yes your existing broadband connection will be ok  the warning is just you need to use the WAN port for FTTP

[WSH]

Yes, I can confirm that the existing DSL connection will still work.

I was switched to FTTP about 6 weeks ago and did the same myself before the OR engineer turned up.  Although port 4 will no longer work as a LAN port for your network, the existing DSL port continues to work.

[gg30340]

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@bayardmmwrote:

As suggested I’ve received a patch cable, although I have several from all of my previous hubs. I went into the manager on my hub to select the FFTP, in preparation, but when I got to the save page I was worried when I saw “you will lose broadband if port 4 is empty” or words to that effect. I backed out at that point. Is it safe to proceed and keep my broadband?

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It is pointing out what I said in message eight. You will lose the use of Post 4 as an Ethernet port when you use it as the FTTP WAN port.

It does not mean that you will lose your present broadband.

VDSL will still work until such times as your FTTP takes over at which point you remove the cable from your master socked to the SM2 as it is no longer needed as you are now using FTTP.