<p>From 31 October 2024, BT Cloud has <a href="https://www.bt.com/help/broadband/bt-cloud/getting-set-up/download-or-access-files/how-do-i-download-files--folders-and-devices-from-bt-cloud-">closed</a> and all data will soon be deleted.</p>
I haven't had Internet all day. I've tried the usual turning on/off. I've checked the wires are in and secured. I've tried the check button on mybt but you need the Internet to use it.
I've tried but for some reason I couldn't connect with the message us page so I'm going to try ringing tomorrow. I do know that the fault is on their side as when I tried to connect to the hub it came up with a message saying that.
