- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Openreach appointments
Thanks for sending that over @CrunchyFrog
That particular message in the screenshot didn't need a response by the looks of things, Did you try further down with the next text?
Lesley
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Openreach appointments
The silly thing is, even though I couldn't confirm the appointment slot, the OR engineers still turned up !!
I'm relatively young, worked in a high-pressure environment and am IT savvy. God knows how an OAP or a cash strapped single parent would go on dealing with BT / OR !!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Openreach appointments
I'm sorry you are having such trouble @CrunchyFrog
The number does look a little odd in the way it's displaying as it seems to have +4444 at the beginning which would usually show as just +44. Is this number saved as a contact or is this the number it is showing as coming from?
Lesley
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Openreach appointments
the number displayed is where it comes from. I've tried ringing it and adding zeros and + without ringing again without success. Hey ho.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Openreach appointments
@CrunchyFrogwrote:the number displayed is where it comes from. I've tried ringing it and adding zeros and + without ringing again without success. Hey ho.
What "zeroes"?
Without the 4s, the number should be 07701407771 and is Openreach.
Who called me - 07701407771
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Openreach appointments
I've tried dialling this number and it dials out for a second then stops. It's not a blocked number.
Ref zeros. I've tried both 0044 and +44 (UK country codes) prefixes and neither work.
Maybe O2 (My provider) don't like them?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Openreach appointments
That's so odd @CrunchyFrog, I've double checked and it's definitely the correct number.
I can see they have two other contact numbers for appointment updates. Can you try 07860041025 or 07491163160 and let us know how it goes?
Linzi
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Openreach appointments
People keep reporting the Openreach and CP text numbers as spam, after a while they get flagged and blocked automatically by the mobile network providers.
Openreach are aware of this and are trying to get it solved.
If you need to change anything with your appointments, contact your provider and they can deal with it.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Openreach appointments
I did however have some success with replying to BT text messages to confirm appointments. By putting a '+' in front of the number and sending a new text ''Confirm" to +447701407771 it worked and BT responded to my mobile and acknowledged the appt. Weird.
As a post script, my BBand was restored after nearly 3 weeks !! .... but it went off again !
- Mark as New
- Bookmark
- Subscribe
- Subscribe to this message's RSS Feed
- Highlight this Message
- Report Inappropriate Content
Re: Openreach appointments
I'm really glad to hear that you managed to get this sorted by replying to the BT message @CrunchyFrog.
Have you got an appointment scheduled soon, or has this happened now and the broadband has gone off again since?
Peter