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Message 1 of 6

Openreach are a closed shop!

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@DanielS

9 weeks in and over 2 weeks since opening our shop, Openreach are yet to install the cables to connect us.

We are a small business and need internet to run our software. At the moment we have a Gigacube using 3G but it can't cope with the level of data.

I speak to BT (at least 12 times now) and they say they are waiting on Openreach.

I speak to Openreach and they say you have to go through BT.

They are a law unto themselves!

Meanwhile we are stuck in no man's land slowly going out of business.

How can I escape this endless cycle???

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Message 2 of 6

Re: Openreach are a closed shop!

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@t_stanley 

Welcome to the BT Residential Customers forum

As you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/

 

Thanks

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Message 3 of 6

Re: Openreach are a closed shop!

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as a business user you need to post here  https://business.forums.bt.com/

this is a residential forum and cannot help



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Message 4 of 6

Re: Openreach are a closed shop!

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Get an EE 5G Smart hub.  They’re a lot faster.

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Message 5 of 6

Re: Openreach are a closed shop!

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signal doesn't allow. struggle for 3g.
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Message 6 of 6

Re: Openreach are a closed shop!

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