Openreach are a closed shop!

[t_stanley]

@DanielS

9 weeks in and over 2 weeks since opening our shop, Openreach are yet to install the cables to connect us.

We are a small business and need internet to run our software. At the moment we have a Gigacube using 3G but it can't cope with the level of data.

I speak to BT (at least 12 times now) and they say they are waiting on Openreach.

I speak to Openreach and they say you have to go through BT.

They are a law unto themselves!

Meanwhile we are stuck in no man's land slowly going out of business.

How can I escape this endless cycle???

[Keith_Beddoe · Accepted solution]

@t_stanley 

Welcome to the BT Residential Customers forum

As you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/

Thanks

[imjolly]

as a business user you need to post here  https://business.forums.bt.com/

this is a residential forum and cannot help

[Shelf3lf]

Get an EE 5G Smart hub.  They’re a lot faster.

[t_stanley]

signal doesn't allow. struggle for 3g.

[Keith_Beddoe]

@t_stanley 

You have a reply here https://business.forums.bt.com/t5/Broadband/Openreach-are-a-closed-shop/m-p/91342#M17325

Message AdamC as requested.