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Message 1 of 6

Re: BT 900 upload changed to 50Mbps and other issues

@JohnC2  Hi John, I have the same issue with upgrade to 900. Upload capped at 70. Are you able to help?

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Message 2 of 6

Re: BT 900 upload changed to 50Mbps and other issues

@Bars 

It can take 2/3 days after the change to fibre 900 for the up speed to get to correct speed. Have you been connected for 3 days since your change to fibre 900?



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Message 3 of 6

Re: BT 900 upload changed to 50Mbps and other issues

Yes, 900 was activated 3 days ago. Had BT home tech guy out today but wasn’t aware of the issue. I have also tried a factory reset but still not exceeding 70mbs upload….

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Message 4 of 6

Re: BT 900 upload changed to 50Mbps and other issues

What about up connection not the upload speed which is different 

Try using fast.com and see what speeds you get

 



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Message 5 of 6

Re: BT 900 upload changed to 50Mbps and other issues

160MB….I think (using fast.com)
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Message 6 of 6

Re: BT 900 upload changed to 50Mbps and other issues

Hi @Bars,

Thanks for reaching out to us.

I have sent you a private message so we can look into this for you.

It may take a couple of working days for us to get back to you.

Thanks
DanielS

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