Should I turn off Smarthub when away on holiday?

[Barisax18]

I now have Full Fibre 900 and was wondering what the pros and cons are of turning off the router and modem when away on holiday?  Turning it off has obvious eco benefits but I seem to remember that when I had an ADSL connection the advice was to leave it on to avoid BT thinking there was a line problem and trying to correct it.  Does the same apply to Full Fibre?

[licquorice · Accepted solution]

No, there is no DLM on FTTP.

[CMW192422]

Could someone please explain this reply? Is it advisable to turn off a BT Smarthub while away from home for a few weeks? 

[imjolly]

the DLM dynamic line management was the problem on adsl/vdsl if turning off hub for long period but there is no DLM on FTTP so just turn hub off

[gg30340]

It is your Smarthub. There is no right or wrong. If you want to turn it off just turn it off. If you want to keep it on just leave it on.

Either way no harm will come to it so enjoy your holiday.

[WSH]

Personally, I never cease to be amazed how people talk about “eco” today before safety.

If you are going to be away for more that 24hrs and it’s a non-essential, pull the plug out.  Even with the reliability of modern kit, anything left running unsupervised is still a potential fire hazard.

[gg30340]

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@WSHwrote:

Personally, I never cease to be amazed how people talk about “eco” today before safety.

If you are going to be away for more that 24hrs and it’s a non-essential, pull the plug out.  Even with the reliability of modern kit, anything left running unsupervised is still a potential fire hazard.

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... and is it not a fire hazard if it is essential or when left on 24/7 when you are at home or when you are away from home for only 23 hours!  

[WSH]

It is but why exacerbate the risk?

The insurers are even more cunning than BT.  They will take great delight in reducing a claim if they can see any to way of blaming the policy holder and going off and leaving something running for several days is a gift to them.

Plus, even in the FTTC days, DLM would ignore it if the hub was off for more than half an hour.

[gg30340]

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@WSHwrote:

The insurers are even more cunning than BT.  They will take great delight in reducing a claim if they can see any to way of blaming the policy holder and going off and leaving something running for several days is a gift to them.

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How can an Insurance company blame a home owner for leaving any electrical appliance on 24/7 if the appliance is designed to be left on 24/7 such as in this instance a BT Smarthub. 

I'll have another look at my Home Insurance policy but I am pretty certain that it does not state anywhere that electrical items must be supervised or be unplugged if you are not supervising it and in particular if it is a non essential  item or if you are away from home for more than 24 hours if it is a non essential item.  I'm also pretty sure they never listed what is and is not an essential item. 

I'll take my chances and decide on an individual basis on what and when I unplug devices.

[chrisjp]

"Plus, even in the FTTC days, DLM would ignore it if the hub was off for more than half an hour"

Ahh..that's useful to know. So if I want to move my hub (connected by FTTC) from one wall socket to another, it's best if I leave at least 30 mins before turning the hub back on?