Siting of modem

[Jpn201]

That’s helpful, thanks. So would the engineer be able to attach the internal fibre to skirtings etc., or would it be feasible for me to run a fibre myself under the stairs (neater) and leave a coil of it near the front door and where I want the ONT fixing in the living room?

[licquorice]

The installer will probably run the fibre externally, clipped to the wall and enter the living room where the ONT is to be sited. You cannot run a fibre yourself.

[pippincp]

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@Jpn201wrote:
Yes, I did, that’s when it told me the photo (screenshot) was too big!

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Use a jpeg optimiser e.g. https://jpeg-optimizer.com/  This will reduce the file size.

[iniltous]

Although you are struggling to post an image , what does it say, the pertinent part ( for a fully ducted home is ) ,
Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential UG Feed with no anticipated issues.
What does your show ?
The ONT doesn’t have to go where the master socket is , occasionally the installation of the ONT cannot be where the customer wants it , because it’s going to be impractical or time consuming to put it there , but the installer will try to accommodate if the request is reasonable.
With some properties, if ( for example ) the ONT is required at the rear , but the new optical cable appears at the front , it would be preferable to run the cable on the outside wall from front to back , rather than surface mounted on skirting boards/ door frames, through various rooms , to get to the same location internally, but obviously this may not be possible, on terraced houses for example.

[Jpn201]

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Thanks, it says:

Single dwelling unit residential ug duct rodded and roped

I’m in a mid terrace unfortunately.

[iniltous]

Presumably there is a ( normally blue ) rope on the outside of your property from the joint box that contains the CBT that would serve your property, the rope used to pull the cable through the duct .
If , for example, where the rope appears , from this point providing an access hole into a living room could be made, where power outlets are available , that would probably be where an installer would prefer to fit the ONT ( if there is no power in the hallway where the existing NTE master socket is ) but ultimately it would be the installer and yourself that would decide between yourselves what’s possible, and what isn’t , if you couldn’t agree , presumably you cancel the order and the installer abandons the job , it’s not really possible to be anymore informative than that .

[Jpn201]

[Jpn201]

Thanks, that’s great!!

[iniltous]

So you can see the rope ( it’s not blue but white ) so getting an optical cable to here should be straightforward, it’s probable that the engineer will remove the existing grey ‘box’ (a BT66 )  , and replaced it with a CSP in the same place ( on top of the duct cover ) from here another optical cable is taken to the location of the ONT ( inside the property ) , the neatest job is to use the same ‘hole’ that the copper cable uses to get into the house ( you cannot see it because it’s behind/inside the BT 66 ) …..if you order FTTP it’s a single stage install ( because the duct is roped ) so on the day you and the installer would hopefully agree to where the ( internal) cable will be run to ,you won’t get a visit to discuss requirements and another later visit for the installation, the internal cable cannot be put under carpets , behind cavity walls etc and not be  ‘miles’ away from where the cable actually enters the property….if you get a contractor ( rather than an OR engineer ) they cannot afford to take hours and hours on a single provide , but you won’t know in advance if it’s OR or a contractor that has your ‘job’.

[Jpn201]

That’s helpful, thanks. I’ve still no idea how they’ll get the cable across the hall and into the living room but I suppose if I’m just not happy at what the engineer suggests, they’d have to cancel it and I’ll stick with the existing broadband.