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Message 11 of 15

Re: Smart Hub 2 event log entries


@pippincpwrote:

@Carlusha  It's best to keep up with the news before making such sweeping statements.

From July 2021. Virgin Media O2 to Upgrade Existing UK Network with Full Fibre 

From May 2016 Virgin Media names 10 FTTH communities 


Thanks, as ever. I do try to keep up with the news but having a really bad experience with Virgin cable 20 years ago, I tend to avoid them and any news about them.

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Message 12 of 15

Re: Smart Hub 2 event log entries

Hi pippincp,

I must admit I found the two articles quite confusing as my knowledge of all things ISP , including the jargon, way above my head. Do the articles indicate that a fast reliable internet  connection should be available from Virgin in the near future?

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Message 13 of 15

Re: Smart Hub 2 event log entries

Bt supply the 4g mini hub for use when you have no broadband connection not just a reduction in connection speed.  Do you have the Halo add on? 

 



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Message 14 of 15

Re: Smart Hub 2 event log entries

Hi imjolly, I do not have the Halo add on. To be honest its not just reduction in speed that causes me issues. As I now work from home since first lockdown getting 30 drops and upwards on some days causes me big problems when dealing with customers and work colleagues . Totally frustrating. I did contemplate the Halo option involving EE but was informed this suffers from outages between switchovers.
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Message 15 of 15

Re: Smart Hub 2 event log entries

All VM new network builds are now FTTP. The existing network is being overbuilt with FTTP though this will take a while.

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