SmartHub despatch time

[Trish0502]

Thank you I’ve ordered one for £4.

what a carry on!

[mrdaveyy]

Hopefully it arrives soon and that'll be the end of the saga lol!

[Trish0502]

I went on BT chat and asked why they were billing me for a service they know I cannot use. I wanted to know why the filter delay to be told a delay usually means no stock. 
I’ve raised a complaint with them 

[Keith_Beddoe]

@Trish0502 

Ask BT to credit the cost of the filter, to your account.

[Trish0502]

Hi I was going to ask but it’s only £4 and I want to wait and see what they come back with on my complaint. It doesn’t look good when I’ve just joined BT!

[mrdaveyy]

Did you get the filter @Trish0502 ?

[Trish0502]

@mrdaveyy No even though the order update says order completed, delivered 7th. I ordered it on the 7th!

[mrdaveyy]

@Trish0502 omg, another faff lol!!

[Trish0502]

Tell me about it!!! My Amazon filter arrived today. Phewww
I said to BT I didn’t expect this hassle from you, you’re BT lol

[mrdaveyy]

@Trish0502 wow you must be relieved!!! Hope you can finally get online now 😄