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SWBreeze
Beginner

on ‎04-10-2023 14h54

1,060 Views
Message 1 of 6

Unable to access Hargreaves Lansdown

For the past few days, I have been unable to access the website or app on my phone for Hargreaves Lansdown HL.co.uk

Anyone have any similar issues?

Thanks 

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5 REPLIES 5
stevebrass
Recognised Expert

on ‎04-10-2023 15h11

1,052 Views
Message 2 of 6

Re: Unable to access Hargreaves Lansdown

Just tried now - no problem. Browsing with Safari and Chrome.

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NeilO
Moderator-Retired

on ‎04-10-2023 16h41

1,029 Views
Message 3 of 6

Re: Unable to access Hargreaves Lansdown

Hi @SWBreeze Are you getting an error message? Have you tried a different device or is this only happening on your phone?

Thanks

Neil 

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SWBreeze
Beginner

on ‎04-10-2023 16h49

1,026 Views
Message 4 of 6

Re: Unable to access Hargreaves Lansdown

No error other than a time out. Tried 2 phones and laptop
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NeilO
Moderator-Retired

on ‎04-10-2023 17h02

1,017 Views
Message 5 of 6

Re: Unable to access Hargreaves Lansdown

@SWBreeze have you tried clearing your browser cookies and cache? 

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SWBreeze
Beginner

on ‎04-10-2023 17h58

1,000 Views
Message 6 of 6

Re: Unable to access Hargreaves Lansdown

Yeah, but the weird thing is if I use my mobile network on the phone it works fine. It only seems to be through BT wifi. My computer is connected by LAN and that works. So I can only think something is off with the WiFi somehow 

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