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pippincp
Distinguished Sage
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Message 11 of 17

Re: Upgraded to BT Full Fibre but new socket is in wrong location

I can understand keeping out of the way while the engineer gets on with the job but not first discussing what was to be done?

I can only imagine it may not have been an Openreach engineer but a contractor.

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DaveJWalker
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Message 12 of 17

Re: Upgraded to BT Full Fibre but new socket is in wrong location

you don't need a  Openreach engineer or contractor it so easy to do by your self its a cheap option then paying out how much for a contractor to put 1 internet port were the modam is and one were you want the other port for the bt router and connect it to the pc that way i think anyway can do sockets for internet no need contractor its all code matching them up on back of the port inside the box 

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pippincp
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Message 13 of 17

Re: Upgraded to BT Full Fibre but new socket is in wrong location


@DaveJWalkerwrote:

you don't need a  Openreach engineer or contractor it so easy to do by your self its a cheap option then paying out how much for a contractor to put 1 internet port were the modam is and one were you want the other port for the bt router and connect it to the pc that way i think anyway can do sockets for internet no need contractor its all code matching them up on back of the port inside the box 


No-one is saying an Openreach engineer is needed to install an ethernet socket near the ONT and where the router is. I don't know where you got that from.

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licquorice
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Message 14 of 17

Re: Upgraded to BT Full Fibre but new socket is in wrong location


@Mach2Infinity wrote:

"I'm not sure what you mean there, you only have one router and one modem, bridge mode doesn't come into it."

No, the engineer had also installed a smart hub router.

Do you mean you have 2 routers?


 

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DaveJWalker
Contributor
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Message 15 of 17

Re: Upgraded to BT Full Fibre but new socket is in wrong location

i done like 4 of them around my place 2 single's and 2 doubles to a internet switches done it all my self with 3   8 port switches 

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Mach2Infinity
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Message 16 of 17

Re: Upgraded to BT Full Fibre but new socket is in wrong location

"I can understand keeping out of the way while the engineer gets on with the job but not first discussing what was to be done?

I can only imagine it may not have been an Openreach engineer but a contractor."

I didn't know it would also involve installing a new socket and simply be changing the wiring on the outside. We have a second line which is the business line in the office where the ONT is now and figured he was in there making sure that line wasn't affected or something. Lesson learned.

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pippincp
Distinguished Sage
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Message 17 of 17

Re: Upgraded to BT Full Fibre but new socket is in wrong location

There was no wiring to change as FTTP is not a wired connection, it's a strand of glass fibre. However, as you say lesson learned.

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