DLM RESET PLEASE [MODS]

[Keith_Beddoe]

@AngryNetworking 

I think that the moderators have said that they no longer have access to that facility.

[AngryNetworking]

u sure ? i thought that was only for line profiles ? even the call agents cant get DLM resets done anymore ... i wonder if openreach took away permissions again ;(

[gg30340]

I have moved your post onto your other thread regarding this so that the history can be seen and acted upon accordingly.

[AngryNetworking]

but my old post is old i doubt the mods get back to it at all so i feel like u done me bad there out of your kindness xD

[gg30340]

You do not need to keep posting a new thread every time when it is regarding the same problem. The moderators will read this post and if they feel it is necessary to post on the thread they will.

[TimCurtis]

@AngryNetworking 

I've not read any of your previous threads but I think we're very short on info about your setup which may help us.

So hardwired or wifi , if hardwired what cable spec and is it direct from the home hub (which model) or via a switch and if so what make & model.

What console & what game(s) is your problem with?

Just you playing or multiple users in the household eg kids streaming video etc.

Other products in use like BT TV , Sky Q etc.

Full hub stats

Images of speed tests

That's just a few questions I think it would be useful to have answers to.

[AngryNetworking]

Hard wired cat8

PS5

just me

no other products

Product code:Hub

Serial number:+091300+1836006278

Firmware version:v0.42.00.10167-BT

Firmware updated:Fri Mar 1 02:03:28 2024

Board version:R01

GUI version:1.80 11_07_2023

DSL uptime:0 days,03 Hours59 Mins38 Secs

Data rate:20 Mbps / 79.999 Mbps

Maximum data rate:21.883 Mbps / 86.041 Mbps

Full Fibre (FTTP) Mode:On

Noise margin:6.5 / 6.8

Line attenuation:4.8 / 8.7

Signal attenuation:4.8 / 9.1

VLAN id:101

Upstream error control:Off

Downstream error control:Off

Data sent / received:137.7 MB Uploaded / 3.6 GB Downloaded

Broadband username:bthomehub@btbroadband.com

Public Wi-fi status:Not active

2.4 GHz wireless network name:BT-JWA5RC

2.4 GHz wireless channel:Smart (Channel 1)

5 GHz wireless network name:BT-JWA5RC

5 GHz wireless channel:Smart (Channel 36)

Wireless security:WPA2

Wireless mode:Mode 1

Firewall:On

MAC address:4C:1B:86:B5:0E:99

Software variant:-

Boot loader:0.1.7-BT (Thu Nov 30 09:45:22 2017)

[licquorice]

I have absolutely no idea what you are expecting the mods to do, your line stats are perfect. A DLM reset will change nothing.

[AngryNetworking]

im wanting the profile on the line reset . On paper everything looks correct and great . For gaming its shocking . Been a solid second behind all the time is no fun . 

[ptrduffy]

No idea if this makes any difference, but you have Full Fibre mode set to ON, but I think you have a DSL connection?