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RichChard
Beginner

on ‎23-06-2023 13h34

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Message 1 of 2

Wired not working on Smart Hub 2, but wireless is working

I have fibre with Smart hub 2. It just one day all my wired devices are not working. So I unplugged everything and connected directly to the router but still does not work. 

I have Restarted

I have done a Reset to Factory settings

Still no luck, so frustrating. I am using the wired for my work from home setup, I am desperate. It shouldnt be like this, my Hub is not even a year old.

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licquorice
Distinguished Sage
Distinguished Sage

on ‎23-06-2023 13h39

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Message 2 of 2

Re: Wired not working on Smart Hub 2, but wireless is working

Things go faulty. Report the fault to customer services and ask for a replacement hub
0330 1234 150

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